Shipping & Returns

Fast, Free Shipping on all USA Orders

Orders placed by 5PM EST ship same business day.

If you choose Hold for Pickup as your shipping option (US only), your order will be held for you at your local post office, and you will receive an email when your package is ready for pickup. 

Free USA Shipping

  • 2-3 Day Shipping: Free
  • Next-Day Guaranteed: $35, Free for orders $499+
  • Hold for Pickup at local Post Office (2-3 Days): $15

Free Shipping on International Orders $149+

  • International Economy (5-10 days): Free for orders $149+
  • International Express (2-4 days): $35

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

All items sold by include a 1-year standard warranty. Items determined to be defective by will be replaced with a new or comparable functioning product at no cost to the customer.

You can expect to receive your refund within 7-14 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (1 to 5 business days), and the time it takes your bank to process our refund request (3 to 7 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Fast, Easy Returns

Please send product returns, along with a copy of your packing slip, order invoice or order number, to:

Recorder Outlet
5030 Champion BLVD, G11-120
Boca Raton, FL 33496